My daughter's boyfriend has a 1996 Saturn SL2. His driver's side power window died, in the fully down position. He got a Haynes manual, but it doesn't help on exactly how to remove the outside door handle, so he can complete the removal of the outside door panel, so he can fix the window. The handle pivots up, and is attached to two curved black plastic arms that rotate out and up. The book says to press on some button, but we've pressed mightily on the little black dots that appear to the releasing mechanism, to no avail. Any clues? Any guidance? It would be appreciated. Thanks.