my 2006 Vue is a lemon

let me start off with this vehicle is a 2006 vue v6 auto
it has 1515 miles on it
it has been in and out of the shop since the 2nd day we had it
problem one: interior lights come on at will.
problem two: clock resets to 1200 at will
problem 3: compass/temp will show odd readings at will
4: key beeper will come on and stay on while driving

has been in 5 times for repair at local Saturn facility
they have replaced the drivers door switch
and the body computer

they are now at a loss as to what to do
and are giving us the run around
hanging up when they hear us on the phone etc.

we have gotten customer care involved and I understand they have an
engineer that will come to the dealer to see what he can do
this of course will be at saturns convenience.

any ideas that we might try before my wife (it's her car)
invokes the lemon law and just gets her money back???????

thanks Jeff

 

Why are there so many posts suddenly popping up with the exact same subject
line "My <year> Vue is a lemon" ?

First of all, this is begging to look very suspiscious and all too obvious.

Second, 2006 model years just came out. You have 30 days to exchange this
vehicle for another if the problems are so severe. You should have requested
it and the dealership should have suggested it.

If this post is legit and not just another rash of the recent "My <year> VUE
is a lemon" troll posts, then the fault lies with your dealership and the
owner. If it has been "in and out of the shop since the first day we have
owned it" as you say and you didnt demand a replacement VUE within 30 days,
which Im sure if you are intelligent enough to post such troll messages as
this, you would have been likewise as intelligent to know there is a 30 day
replacement policy and would have demanded a replacement VUE. So IMHO (and
just MHO, this is bogus and reminiscent of Mr. Fag's handywork).

If this post is somehow legit, just FYI I would suggest rather then posting
here, call Saturn Customer Care and tell them of your experience and see
what they can do for you.

marx404

 

well marx i guess i should have known i would be flamed right off the
bat.
if you had taken the time to read the entire post you would have read
what saturn custumer care's response is.

at any rate i will investigate this avenue today when i meet with
them.

Thanks Jeff

 

marx' response is hardly a "flame", it suggests that you follow the proper
channels to express your displeasure with your vehicle. You already have a
response and next step from Customer Care, though you apparently aren't
happy with it. If phone calls aren't responded to, a registered letter
would be my next recommended step. Given the state of Customer Relations
systems these days, the likelihood that they are hanging up when they hear
you is slim (though not impossible; in my experience, it depends a LOT on
how you approach a service person -- would YOU want to hear someone dumping
on you when you've already given the best advice you've got?)

I get the impression that people's impatience with an intermittent and/or
repetitive problem increasingly leads to a confrontational "why are you
trying to rip me off?" approach, which almost NEVER solves the problem, but
usually is self-fulfilling.

Sorry you have had such a bad experience so far, truly hope things improve
for you.