G
Greg
I have a 98 SL2, bought off lease from the Northeast area of the country. I
needed the exhaust replaced from the catalytic converter on back. Rather
than go direct to Saturn (dealer's 45 miles away) I went to a shop I've
dealt with for the past 25 years; they bought an aftermarket exhaust. It's a
welded unit with hangers already attached and it connects with a 3 bolt
triangular flange to the catalytic converter. Three times the replacement
unit came in with the triangular flange attached in a different orientation
than that of the converter. Now they have to get it direct from Saturn;
having the car tied up for over a week.
My question(s) is(are); how could an aftermarket store get this wrong three
times in a row? Did Saturn make a design change that one needs to supply a
VIN to get the right part? Has anyone else run into this problem?
Thanks in advance,
Greg
needed the exhaust replaced from the catalytic converter on back. Rather
than go direct to Saturn (dealer's 45 miles away) I went to a shop I've
dealt with for the past 25 years; they bought an aftermarket exhaust. It's a
welded unit with hangers already attached and it connects with a 3 bolt
triangular flange to the catalytic converter. Three times the replacement
unit came in with the triangular flange attached in a different orientation
than that of the converter. Now they have to get it direct from Saturn;
having the car tied up for over a week.
My question(s) is(are); how could an aftermarket store get this wrong three
times in a row? Did Saturn make a design change that one needs to supply a
VIN to get the right part? Has anyone else run into this problem?
Thanks in advance,
Greg