Down the Drain?

Discussion in 'General Motoring' started by Drooler, Oct 2, 2009.

  1. Drooler

    Drooler Guest

    Well GM pulled the plug on Saturn today - wonder what happens to our
    existing MFG warranty - have to wait & see I guess.
     
    Drooler, Oct 2, 2009
    #1
  2. Drooler

    Usenet User Guest

    I sent them an email the other day. Here's the response. However, makes
    no difference, I am done with GM over this:

    We understand how the decision to phase out the Saturn brand is
    incredibly painful for each member of our loyal customer base. Please
    know that every possible outcome was intensely studied before this
    decision was made. The agreement to discontinue the Saturn line was
    equally as painful for every member of the Saturn Team, from our
    corporate employees to the personnel at our local dealerships


    Our goal now is to keep Saturn owners aware of the following key facts:

    - Your Saturn vehicle warranty coverage is completely unchanged and
    fully backed by GM.

    - Once Saturn has been phased out, you will be notified where to have
    warranty work completed and your vehicles maintained.

    - Saturn parts will continue to be available for the foreseeable future.


    In these difficult times, your satisfaction as a customer remains a key
    mission to us at Saturn and General Motors. If we can be of any future
    assistance, please visit us online at saturn.com or contact our Saturn
    Customer Assistance Center at 800-553-6000. Customer Relationship
    Specialists are available Monday through Saturday from 8:00 a.m. to 9:00
    p.m., Eastern Time.

    Respectfully,


    Your Saturn Team
     
    Usenet User, Oct 2, 2009
    #2
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